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ADVS Benefits Counseling - VBC's
Resource is Provided By: Arizona Department of Veterans' Services (ADVS)
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A network of Veterans Benefits Counselors (VBC)s give information, counseling and assistance to veterans, their dependents and survivors in matters pertaining to benefits earned by honorable service in the armed forces of the United States.
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Stress Zones
Green Yellow
Overview
VBCs travel to all 15 counties of Arizona. You can just walk into an office, but it's usually best to call for an appointment and ask about security restrictions. Offices may be located in federal buildings, so be aware of regulations when entering those buildings.Â
This resource is intended to serve individuals in the following stress zones
About the Staff
This resource is staffed by
Service Members
Veterans
Military / veteran family members
Non-military related personnel
Description
The Arizona Department Of Veterans' Services (ADVS) employs up to 30 Veteran Benefits Counselors (VBCs), who are accredited by the U.S. Department of Veterans Affairs and advocate for Arizona’s service members, veterans and their families with receiving federal and state veteran benefits.
Learn about the role of ADVS Veteran Benefits Counselors by watching this informative video.
To make an appointment to see a VBC, call the Phoenix office at 602-535-1215.
VBCs assist clients by:
- Educating them on eligibility requirements for benefits
- Processing VA compensation and pension applications
- Appealing VA decisions
- Representing claimants at VA hearings
- Filing for survivor’s benefits
- Applying for discharge upgrades
- Referring claimants to other agencies for potential benefits
- Requesting military service records and certifying DD-214s (discharge paperwork)
- Discussing State Veteran Benefits
How to engage with a VBC
All VBCs are working remotely during the COVID-19 pandemic. We provide all services to clients virtually, over the phone or via email. To request an appointment to speak with VBC, call 602-535-1215.
For a virtual VBC appointment, the client will need an electronic device with a camera, internet connectivity and the ability to receive emails. A staff member will send a link to the virtual appointment via email.
If clients do not have access to the equipment needed for a virtual appointment, a VBC can still provide services over the phone or via email.
Before your appointment, it would expedite the process of your claim to review the documents checklist below, and locate the appropriate records.
This resource can be accessed anonymously
no
Contact
Arizona Department Of Veterans' Services
Veteran Benefits Counselors (VBCs)
6025351215
This resource can serve individuals in the following languages
English
This resource can be accessed/delivered
At service location(s) or community-based location(s)
Over the phone
Over the Internet or via email
Service Area
Statewide
Transportation is provided for participants to the service locations?
No
Service Locations
Name: Phoenix Central Office
Contact: Phoenix Central Office
Phone: 6026273261
Email:
Details:
Address: 3333 N Central Ave, Suite 1052, Phoenix, AZ, 85012
Name: Surprise
Contact: Surprise
Phone: 6235831025
Email:
Details:
Address: 13985 W Grand Ave , Room 1015, Surprise, AZ, 85374
Name: Flagstaff
Contact: Flagstaff
Phone: 9287794166
Email:
Details:
Address: 1016 W University Ave, Suite 210, Flagstaff, AZ, 86001
Name: Maricopa
Contact: Maricopa
Phone: 5205105142
Email:
Details:
Address: 17945 N Regent Dr, Bldg A, Rm 106, Maricopa , AZ, 85138
Name: Show Low
Contact: Show Low
Phone: 9285372044
Email:
Details:
Address: 5171 Cub Lake Road, C-380, Showlow, AZ, 85901
Name: Casa Grande
Contact: Casa Grande
Phone: 5205105142
Email:
Details:
Address: 401 N Marshall St, Casa Grande, AZ, 85222
Name: Bullhead City
Contact: Bullhead City
Phone: 9287639401
Email:
Details:
Address: 2249 Clearwater Drive, Unit B, Bullhead City, AZ, 86442
Name: Lake Havasu City
Contact: Lake Havasu City
Phone: 9285054616
Email:
Details:
Address: 2160 McCulloch Blvd, Suite 105, Lake Havasu City, AZ, 86403
Name: Sierra Vista
Contact: Sierra Vista
Phone: 5204587150
Email:
Details:
Address: 1300 Buffalo Soldier Trail , Sierra Vista , AZ, 85365
Name: Chandler
Contact: Chandler
Phone: 4805582052
Email:
Details:
Address: 3130 N Arizona Ave, Suite 114, Chandler, AZ, 85224
Name: Prescott
Contact: Prescott
Phone: 9284430167
Email:
Details:
Address: 600 E Gurley St., Suite D, Prescott , AZ, 86301
Name: Tucson
Contact: Tucson
Phone: 5202074960
Email:
Details:
Address: 1661 N Swan Rd, Suite 128, Tucson , AZ, 85712
Name: Kingman
Contact: Kingman
Phone: 9287187621
Email:
Details:
Address: 2301 Harrison St, Kingman, AZ, 86401
Name: Safford
Contact: Safford
Phone: 9284283403
Email:
Details:
Address: 624 S 5th Ave, Safford , AZ, 85546
Name: Yuma
Contact: Yuma
Phone: 9287262851
Email:
Details:
Address: 1450 E 16th Street, Yuma, AZ, 85364
Relationship to Military
Former service members/veterans (no longer serving)
Service members (currently serving)
Families of service members (currently serving)
Families of former service members/veterans (no longer serving)
This resource serves current service members and/or family members
Regardless of branch or component
This resource serves current service members and/or family members who served in
Any era of service
This resource serves current service members and/or family members
Regardless of deployments
This resource can serve veterans no longer in uniform and/or family members
Regardless of branch or component
This resource can serve veterans no longer in uniform and/or family members with the following discharge/separation statuses
any
This resource can serve veterans no longer in uniform and/or family members
any
This resource can serve veterans no longer in uniform and/or family members who served in
Any era of service
This resource can serve veterans no longer in uniform and/or family members
Regardless of deployments
This resource serves
Card-carrying spouses (includes former spouses that have not remarried)
Non card-carrying spouses/significant others
Card-carrying dependent child
Non card-carrying dependent child
Parent of service member or veteran
Associated Costs

For anyone, regardless of connection to the military:
Has no costAge
This resource can serve individuals of any age
Subtopics:
Benefits
Services:
Online information & resources (website, app) offlineInformation One-on-one services Emergency assistance Financial benefits
Subtopics:
Benefits
Services:
Counseling Navigation Online information & resources (website, app) Offline information & resources (print materials, books, DVDs, etc.)
Subtopics:
Benefits Discharge status
Services:
Information & referral Offline information & resources (print materials, books, DVDs, etc.)
